How can we help you?

We are committed to helping your medical shop run smoothly 24/7.

Get in Touch

Our technical support center is based in Tamil Nadu and speaks both Tamil and English natively for clear communication.

WhatsApp Support
+91-XXXXXXXXXX
Call Us
+91-XXXXXXXXXX
Email Tickets
support@mymed.in

Send a Message / Request Demo

Frequently Asked Questions

Not at all. MyMed is designed as an offline-first software. You can run all your billing, see inventory, and manage your shop entirely offline. It will automatically sync data to the cloud whenever you connect to the internet, keeping your backup safe.

Yes, MyMed strictly follows all the formats and taxation rules required by the Tamil Nadu Commercial Taxes Department. You can generate GSTR reports directly from the software with a single click.

With the Business and Enterprise plans, the owner gets an Android app. This app lets you monitor real-time sales, check counter cash totals, staff attendance, and low-stock alerts across all your shop branches right from your phone, anywhere in the world.

Yes! Our support team can assist you with importing your CSV or Excel files containing your existing inventory, supplier list, and patient data from any old software.